Return Policy

Free & Easy Returns Policy

If your product is damaged, defective, incorrect or incomplete at the time of delivery, please raise a return request on the website.

  • Return request must be raised within 14 days for all items from the date of delivery.
All Gulf Souq items are 100% Authentic by Trusted Brands.

Valid reasons to return an item

  • Delivered product is damaged (i.e. physically destroyed or broken) / defective (e.g. unable to switch on)
  • Delivered product is incomplete (i.e. has missing items and/or accessories).
  • Delivered product is incorrect (i.e. wrong product/size/colour, fake item, or expired)
  • Delivered product is does not match product description or picture (i.e product not as advertised)